The important future of customer care & insight

By Richard White of UserVoice

01/09/2014

Share This

Richard White, Founder/CEO of UserVoice, gives his UserConf 2013 keynote about major shifts in business that are leading to increased emphasis on customer care and customer insight and two big opportunities he sees for the future of both.

About the Author

Founder and CEO of UserVoice, Richard White is passionate about making sexy products for un-sexy markets, like customer service, and building simple productivity tools that delight users.

Follow on Twitter and LinkedIn

Get our best stuff delivered directly to your inbox.

No thanks

Want to build swoon-worthy products?

At UserVoice, we help you turn customer feedback into a better product. We aggregate incoming product ideas and measure the business value of each idea so you can prioritize what to build next. Uncover your next big feature today!

Start Free Trial