UserVoice Updates

New in UserVoice: Coverage Reporting & Mindshare

Most customers have ideas on how your product could better serve them, the challenge lies in getting that feedback from them in an organized and efficient fashion.

Everyone has some process for getting feedback, but how do we know if that …

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security update

UserVoice Security Incident Notification

UserVoice’s security team recently discovered some unauthorized usage of an administrative system used to store and manage user information. Despite our ongoing efforts to prevent any type of security breach, the attacker was able to view certain types of non-financial …

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new metrics help you gain trend insights

New Metrics Help You Gain Deeper Insights

We’ve recently added two new time-oriented metrics to provide another layer of context to the feedback you receive. These metrics help give a more complete picture so you can avoid costly mistakes with your roadmap by making sure you take …

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celebrating new features

New Features Allow You to Manage Feedback at Scale

At UserVoice, not only do we listen to our customers’ feedback, we also continuously think of better ways to manage it. This, in turn, helps our customers better manage their own feedback. Our newest set of features comes from both customer requests and our own experiences using UserVoice. …

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Being customer-centric doesn’t have to be so hard

Get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size.

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