How To’s

How to Communicate Product Changes To Your Users

Change is tough. Presidents ride into office on calls for “Change” and are quickly hit with backlash to anything they try to implement.

Sound familiar?

When it comes time to launch a new product feature, change, or redesign, we have just finished …

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Best Practices for Customer Feedback Surveys

How to Collect Customer Feedback Using Surveys

You can gather great customer feedback from a survey and leverage that information to improve your product by using a few simple tricks of the trade.

The use of surveys to collect customer feedback has exploded in the past few years. …

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using social media to collect customer feedback

How to Collect Customer Feedback Using Social Media

In the olden days (a.k.a. before Twitter), Product Managers would lament, “If only there were a way I could easily gather customer feedback.” How times have changed. Today, Product Managers are faced with the opposite problem: there is an abundance …

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