What Pulp Fiction Taught Me About Preventing Burnout in Customer Support

How much can a 90’s cult classic teach us about customer support and job happiness? A lot, actually, as CoSupport’s Robert Kranzke discovered over the course of his customer support career. He shares what we can all learn about improving customer support culture to reduce turnover rates and keep our teams happy by watching Pulp Fiction.

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Robert Kranzke

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