The (Coming) Golden Era of Products

By Richard White of UserVoice

01/09/2014

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Richard White, Founder/CEO of UserVoice, gives his UserConf NYC keynote about shift from companies to focused on customer acquisition to those focused on customer retention and the coming of the golden era of products that will follow.

About the Author

Richard White is founder and CEO of UserVoice, one of the leading platforms that software & technology companies, from startups to the Fortune 500, use for managing customer feedback and making strategic product decisions. UserVoice is venture backed and the 2013 winner of the prestigious CRM Idol award. Prior to UserVoice, Richard was a product manager and lead designer expressing his passion for building intuitive productivity tools with delightful user experiences.

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