UserVoice Knowledge Base articles now have a rich editor and support embedded photos & videos!

Formatting, image, and video are all powerful tools to help communicate with your customers. A picture is worth a thousand words, and a thousand words is a lot of support tickets!

The UserVoice Helpdesk knowledge base now has a variety of formatting options, supports embedded video and images, and supports HTML. Available on all plans, right now. Hoorah!


Check it out, in action:

You can find details on these features in our very own formatted knowledge base article.

Have any questions or run into any issues? Let us know.

Dig it? Share your love with a

-Evan Hamilton
Community Manager, UserVoice

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