Formatting, image, and video are all powerful tools to help communicate with your customers. A picture is worth a thousand words, and a thousand words is a lot of support tickets!

The UserVoice Helpdesk knowledge base now has a variety of formatting options, supports embedded video and images, and supports HTML. Available on all plans, right now. Hoorah!

Check it out, in action:

You can find details on these features in our very own formatted knowledge base article.

Have any questions or run into any issues? Let us know.

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-Evan Hamilton
Community Manager, UserVoice