Customer Feedback

Top 5 Reasons Your Jira Backlog Fails You

There’s a strong chance you and your dev team are already relying on Jira for backlog management of technical projects, assigning bugs and scheduling sprints. And while Jira can be fantastic for managing these aspects, it has downsides as a …

Read More

5 Simple Reasons to Attend BASiS 2017

If you haven’t been persuaded to get tickets for BASiS 2017 yet – or you need to convince your boss it’s worth the investment – here are 5 of our top reasons to get tickets:

Because BASiS is the only purely …

Read More
building a feedback machine

6 Strategies for Scaling Your Customer Feedback Program

The following is an excerpt adapted from Building a Feedback Machine, our free eBook geared towards product managers who need an effective, scalable method of capturing and leveraging customer feedback. Get the full version for detailed advice on how to …

Read More
building an evangelical beta testing community

How to Build an Evangelical Beta Testing Community

This is the third and final article in my beta testing series, which has included articles on How to Find Ideal Beta Testers and How to Motivate Beta Testers.

Have you ever wondered why some sites or products seem to simply explode onto the market? …

Read More
how can you close the customer feedback loop?

How to Close the Customer Feedback Loop

Fewer boxes. More loops. There are two important lessons I have learned as a PM that made me start thinking in loops and stop thinking in boxes:

No user touchpoint occurs in an isolated box.
It is easy to get tunnel vision, focusing on one …

Read More

Want to build swoon-worthy products?

At UserVoice, we help you turn customer feedback into a better product. We aggregate incoming product ideas and measure the business value of each idea so you can prioritize what to build next. Uncover your next big feature today!

Start Free Trial