The (Coming) Golden Era of Products

Richard White, Founder/CEO of UserVoice, gives his UserConf NYC keynote about shift from companies to focused on customer acquisition to those focused on customer retention and the coming of the golden era of products that will follow.

About the Author

Founder and CEO of UserVoice, Richard White is passionate about making sexy products for un-sexy markets, like customer service, and building simple productivity tools that delight users.

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