Tips & Tricks: Full Service Customers Can Make a Widget that is Just Ideas or Just Helpdesk

Our default widget for Full Service customers allows their end users to post an idea or send in a ticket. But there are occasions when you might not want to offer both options, especially if you’re using the widget on multiple pages.

That’s why we now allow you to create three different types of widgets:

A feedback-only widget

Download

feedback_only_widget

A helpdesk-only widget

helpdesk_only_widget

Or the combined widget

feedback_and_helpdesk_widget

You can create each of these widgets by going to Settings>Channels, clicking “Add widget” and selecting your choice from the dropdown.

widget_type_selector

Enjoy!

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