Over the last year we’ve been introducing new tools to capture more data about your users and their feedback, and new reports to provide valuable insights. Now when you go to your UserVoice dashboard, you’ll get a quick overview of all this information, including open tickets, active ideas, current Instant Answer rate, satisfaction score, and # of active users. You can also click on any of the primary stats to drill into their corresponding report.
The new dashboard is now available on all accounts. If you’re on an older plan and would like to gain access to our new Satisfaction scores and User Insights, you can migrate your plan today!
Car dashboard photo courtesy of Dominik Bartsch