Building a User-Centric Company Culture

Our series on the importance of company culture has spanned two months and many posts, and it can be a little daunting to navigate through them all. With that in mind, here’s an overview of the whole series.

  1. Kickoff: What would you do if your whole support team got mono? On the importance of culture.
  2. [Video] Kevin Hale at UserConf 2012 – How dinosaurs got Wufoo’s investors a 29,561% return
  3. Good culture (and a successful company) starts with hires. Period.
  4. Company culture: warning signs.
  5. Introducing new hires to the company culture
  6. Why Vimeo’s demented holiday video is a business asset
  7. UserVoice value #1: Have Empathy and Don’t Be a Dick
  8. Defining your company values
  9. Tacos & discouraging company culture
  10. UserVoice value #2: Eat Our Own Dog Food (and like it too)
  11. Do ALL of your departments treat customers equally?
  12. [Video] Ben Congleton talks about why your whole team (even the devs) should be doing support
  13. UserVoice value #4: Really Solve Real Problems
  14. A culture horror story
  15. UserVoice value #3: Don’t Take Ourselves Too Seriously
  16. An interview with BoomTown: how everything revolves around culture
  17. UserVoice value #4: Don’t Be a Yes-Man
  18. Culture skepticism
  19. Culture comes from the top…including bad culture.
  20. You can’t pull customer delight out of thin air
  21. Culture is never done

That said, we’re always posting more on the subject. Subscribe to UserCentered to make sure you never lose a post!


Photo courtesy of Woodleywonderworks.


 

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