CLS West is the best place to share notes on understanding your customers

CLS west logoWe want to give a quick plug for the Community Leadership Summit West, taking place in Daly City on January 15th (which, disclaimer, I'm helping with as Volunteer Coordinator).

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CLS West is the best place to learn how to understand your customers. Sure, other conferences have big-name keynote speakers and panels. But what's powerful about CLS West is that it's the actual people who deal with these things day-to-day (instead of talk about them theoretically) talking and sharing as equals. In my opinion, that's the most valuable material.


CLS West is free and volunteer-run, so if you are at all interested in online communities, understanding your customers, or social media, you should try to make it out.


Find out more at clswest2011.eventbrite.com.

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