Features

When Should You Kill a Feature?

9 Scary Signs You Should Kill a Feature

When a feature first enters the product backlog or is penciled in on a roadmap, it is full of nothing but promise. Perhaps you put it on the map because a customer requested it, a clever team member suggested it, …

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feature requests = complaints = insights = success

Evernote’s CEO, Phil Libin, recently wrote a post on Inc about why he loves his angriest customers. I fully agree with the general sentiment:

“Complaints are great; the more detailed, the better. They tell us where our product or overall experience …

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The Mobile Gold Rush is Over

The Gold Rush is often romanticized. I should know – I grew up in Gold Rush country, where we have museums dedicated to how we demolished the hills with water cannons desperately trying to find gold. And while a small …

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