Tips & Tricks

building a feedback machine

6 Strategies for Scaling Your Customer Feedback Program

The following is an excerpt adapted from Building a Feedback Machine, our free eBook geared towards product managers who need an effective, scalable method of capturing and leveraging customer feedback. Get the full version for detailed advice on how to …

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customer feedback survey tips

5 Tips for Successful Customer Feedback Surveys

I’m sure I don’t need to tell you that customer feedback surveys help improve product development and better meet your users’ needs.

But I probably also don’t have to remind you how hard you try to avoid taking any surveys…

I don’t …

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collect customer feedback

4 Easy Ways to Collect Customer Feedback

At the heart of every truly customer-centric product team is an excellent customer feedback collection strategy. Unless you’ve resigned to going the way of Myspace, you absolutely cannot make feedback an afterthought. Fortunately, getting useful customer feedback is not nearly …

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