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This morning for an hour or so all UserVoice forums were unavailable.

The reason for this outage was a bug that quickly ate up our database disk space. The monitoring system we use should have warned us of this issue, but did not do so until it was too late.

Once we were notified we quickly freed up space and addressed the bug, and there should not be any more issues stemming from this.

We'll be checking settings on and re-evaluating our monitoring system today, as this should have never ended up with an outage. Immense apologies for that – we will make changes to ensure this doesn't happen in the future.

If you have any questions feel free to leave them here or email me directly.

Thanks,

-Evan Hamilton
Community Manager, UserVoice

evan at uservoice dot com

Evan Hamilton

About Evan Hamilton